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Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept physical returns. However, your satisfaction is our priority and we will resolve any issues promptly.
1
Document the Issue
Take clear photos of the packaging and the product if there is damage or a quality concern.
2
Contact Support
Email our team within 24 hours of delivery with your order number and the photos.
3
Review Process
Our quality assurance team will review your claim within 1-2 business days.
4
Resolution
If approved, we will issue a store credit or a refund to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing